Friends, if you are looking for a job and not getting it, then today we are going to tell you about a work through which you can easily earn money sitting at home. This is a very big company whose name Customer service Representative Work From Home Job and if you get a job here then your career can be made. The biggest thing is that you can apply here as a fresher also.
Job Description
Mass employing in Teleperformance. We are searching for excited people for the job of Client service and Agent.
We are looking for an exceptionally energetic and meticulous person to join our group as a work from home Client care Delegate. In this job, you will be answerable for giving excellent client assistance to our clients through telephone, email, and talk stations. You will address consumer loyalty and maintenance. As a far off representative, you should have superb relational abilities, an inspirational perspective, and the capacity to freely work. Past client support insight and capability in PC are liked.
Responsibilities
- Answer client requests and resolve issue by means of telephone, email, and visit in an ideal and expert way.
- Recognize and heighten need issues to fitting channels for goal.
- Precisely archive client communications and crosscuts in the organization’s CRM framework.
- Give item and administration data to clients to help with their buying choices.
- Ensure that customers’ requirements are met by following up.
- Meet or surpass individual and group execution targets, including consumer loyalty measurements and reaction time objectives.
- Remain refreshed on item/administration information and company approaches to give precise data to clients.
- Improve procedures and processes for providing customer service by working with teams across functional lines.
Requirements
- Secondary School recognition or same; advanced education liked.
- Past involvement with client support, ideally in a call community or BPO climate.
- Excellent verbal and written communication skills
- Solid critical abilities to think and scrupulousness.
- Capacity to work freely and oversee time really in a remote workplace.
- Capability in PC applications, including CRM programming and Microsoft office suite.
- Accessibility to work adaptable hours, including nights, ends of the week, and occasions depending on the situation.
Benefits
- Exhaustive preparation and continuous help.
- Valuable open doors for professional success and expert turn of events.
- Mediclaim and ESI benefits.
- Initiatives for employee wellness and assistance
Company | Teleperformance |
---|---|
Role | Customer Success, Service & Operations – Other |
Industry Type | BPO / Call Centre |
Department | Customer Success, Service & Operations |
Employment Type | Full Time, Permanent |
Role Category | Customer Success, Service & Operations – Other |
Education | UG: Graduation Not Required |
Salary | Rs.1-2 Lacs P.A. |
Important Link
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