Job Description
Teleperformance is looking for highly qualified and driven people to work as language interpreters on its team. This is a long-term remote work opportunity that offers a special opportunity to work from home while interacting meaningfully with people who speak different languages. In order to promote efficient communication between speakers of various languages, the position necessitates offering accurate and unbiased interpretation services.
Language Interpreter Job Details
Company | Teleperformance |
---|---|
Job Role | Language Interpreter |
Domain | Customer Support & Operations |
Location | Work from Home (System will be provided by the company) |
Languages | Punjabi/Nepali/Tamil/French + English |
Salary | Regional Languages (Punjabi/Nepali/Tamil): Up to 5 LPA French Language: Up to 10 LPA |
Shifts | 24×7 Rotational (9-hour shifts) |
Work Days | 5 days a week |
Week Offs | 2 rotational week offs |
Note | For French Language applicants, the following qualifications are mandatory |
- A French language undergraduate or graduate degree
- A minimum B2 certification
- A B1 certification with at least six months of experience
Key Responsibilities for Language Interpreter
(1) Accurate Interpretation
- Pay close attention to discussions and accurately decipher exchanges between speakers of various languages. For instance:
- English as a second language
(2) Adherence to Procedures
Observe the standard operating procedures that have been set up for the organization and the process.
(3) Neutrality and Impartiality
To guarantee clear and objective communication, interpreters should maintain a neutral and unbiased position.
(4) Active Listening
To guarantee accurate interpretation, be aware of the subtleties of conversations and, if needed, ask clarifying questions.
(5) Professionalism
Maintain the utmost professionalism and privacy when working with private or sensitive data.
Desired Candidate Profile
Education:- 12th grade, a diploma, or any graduate degree is the minimum requirement.
Experience:- Open to both freshers and experienced candidates
Age Limit:- 19 to 45 years
Required Skill Set
(1) Language Proficiency
Extremely good at communicating in two languages; able to translate between English and one of the target languages (French, Tamil, Nepali, or Punjabi).
(2) Communication Skills
Outstanding verbal communication abilities and the capacity to successfully communicate ideas.
(3) Listening Skills
A skilled listener who is able to accurately interpret and capture the subtleties of conversations.
(4) Flexibility
having a flexible and upbeat attitude and being willing to work rotating shifts, including night shifts.
(5) Energetic Approach
Good vibes and a proactive attitude toward resolving problems and providing high-quality services.
Interview Process
The following steps are part of the Language Interpreter job selection process:
HR Interview (Telephonic):- first screening to evaluate experience, communication abilities, and role fit.
AMCAT Test:- Online assessment to evaluate aptitude, reasoning, and language skills.
Language Proficiency Test:- Evaluation of fluency and proficiency in English and the target language.
Language Proficiency Test:- assessment of the target language’s and English’s fluency and proficiency.
Operations Interview (Video Conference):- Assessment of understanding of the role and ability to handle real-world scenarios.
Client Virtual Round:- Last round with the client to verify professionalism and language ability
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