Job Description
Position Overview:- For the position of Part-Time Customer Support Executive, we are looking for enthusiastic individuals. Candidates who are interested in working a flexible schedule and providing exceptional customer service will find this work-from-home position to be ideal. Whether you are capable or a fresher, in the event that you are familiar with Hindi and English and have an energy for client support, we welcome you to apply.
Key Responsibility for Customer Support Executive work
Customer Interaction:- Manage inquiries from customers and offer assistance through a variety of communication channels, such as chat, email, and the phone.
Issue Resolution:- Help customers with their problems and offer prompt, efficient solutions.
Communication:- Maintain professional and clear communication with customers to ensure that their concerns are met.
Documentation:- For the purposes of record-keeping and analysis, accurately record customer interactions and feedback into the system.
Collaboration:- Assist with any necessary operational tasks and collaborate with other members of the team to ensure a smooth customer service experience.
Requirements as Customer Support Executive work
Job Work | Customer Support Executive |
Qualification | PUC/ Graduate |
Experience | Open to both experienced candidates and freshers. |
Language Proficiency | Hindi and English |
Work Hours | 6 days working with rotational shifts from 11 AM to 8 PM. Flexibility to work any 4 hours during this period. |
Rotational off | 1 Day Off Per Week |
Technical Requirements | Must have a reliable internet connection and a suitable work-from-home setup. |
Benefits for Customer Support Executive Work
CTC:- Up to ₹13,000/- per month.
Work Environment:- Work from Home
Job Type:- Part Time, Permanent
Job Role Details
Company | Aegis |
---|---|
Role | Customer Service |
Industry Type | BPO/ Call Centre |
Department | Customer Success, Service and Operation |
Rote category | Customer Success, Service & Operation-Other |
Number of Positions Available | 200 |
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