About company
The French multinational business process outsourcing firm Teleperformance SE was established in 1978 and has its main office in France. It offers services for communication, customer relationship management, telemarketing, debt collection, and content moderation.
Role and Responsibility
Offer customer service via a variety of platforms, including chat, email, and non-voice procedures.
Respond to inquiries from overseas clients using a blended process (chat + email).
Provide clients with product solutions according to their needs.
Using CRM software, keep thorough records of all your interactions with customers.
Work together with internal teams to find solutions for challenging problems.
Preferred candidate profile
- 0–3 years of experience in a related field, such as BPO customer service.
- Excellent communication abilities for efficient customer service through a variety of channels (email, chat).
- The capacity to manage several tasks at once while working in a fast-paced setting.
- It is crucial to be proficient in both the non-voice and international chat processes.
- Graduation Requires
- Experienced/Newbies
- There will be no entertainment for persistent candidates.
- Quick Joiner
Perks and Benefits
| Work Role | Non Tech Support – Non Voice |
| Industry Type | BPM / BPO |
| Shift | 9 hours (Including 1 Hour break) |
| Location | Jaipur |
| Relocation Bonus | up to 10k |
| Salary | 27000 CTC/ In-Hand 24,500 + 2500 PLI |
| Department: | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Non Voice |
| Education | Any Graduate |
Covering 14days of Accommodation/Including travel tickets PAN India
Cabs (Paid) are available, but the coverage timing starts from 2pm shifts till midnight
PF
Gratuity
Health Insurance
NOTE: This is a CONTRACTUAL ROLE for 4 months
Important Links
| Apply Link | Click Here |
| Join YouTube Channel | Click Here |
| Join telegram Group | Click Here |
